Health Data Research UK (“HDR UK”) is a limited company registered in England and Wales under company number 10887014 and its registered office is at 215 Euston Road, London, England, NW1 2BE
Postal address: Data Privacy Manager, Health Data Research UK, Gibbs Building, 215 Euston Road, London, NW1 2BE
Data we collect about you
Personal data means any information relating to an identified or identifiable individual.
We may collect, use, store and transfer different kinds of personal data about you when you use this Gateway. This may include:
- Information you provide to us: We collect information when you interact with us by emailing the contact address on our Gateway. This may include name, email, phone number and the date, time and reason for contacting us.
How we use your personal data and the purpose for which we will use it
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in accordance with the following legal bases:
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where processing is necessary for the performance of a contract to which you are a party.
- Where we need to comply with a legal obligation.
We plan to use your personal data, and to rely on the legal bases, as set out below:
- To respond to any enquiry you make, we will use the information that you provide to us. The legal basis for processing for this purpose will be our legitimate interests.
We may also use your data to create aggregated statistics in relation to the performance of the Gateway or the data sets referenced on the Gateway. These aggregated statistics are not personal data and you cannot be identified from this information.
Disclosure of personal data
We may share your personal data with internal employees who respond to an enquiry you make or to manage our IT services.
We may also share your personal data with external third party system providers that support our business – such parties include providers of hosting services and technical infrastructure (e.g. Amazon Web Services).
We will not share your personal data with organisations for marketing purposes.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may share your personal information with regulators or other authorities if we have a legal obligation to do so. In the event that HDR UK undergoes any reorganisation, restructuring, merger, sale, or other transfer of assets, your information may be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to any new owners of the business.
In connection with the purposes identified in the section above, your personal data may be transferred outside the UK and the EEA. Where information is transferred outside the UK or EEA that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor’s Processor Binding Corporate Rules.
- Information you provide to us: We collect information when you interact with us by emailing the contact address on our Gateway or completing the online form. We will retain this for 24 months after which time it will be deleted.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
- Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in a number of different scenarios, such as where you want us establish the accuracy of the data.
- Request transfer of your personal data. This enables you to request the transfer of your personal data to a third party. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Right to withdraw consent. This enables you to withdraw your consent that we are relying on to process your personal data. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we do not have to process the data to meet a contractual or other legal requirement).
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.
If you wish to exercise any of these rights, or to get a copy of our legitimate interest balancing test, please contact us. If you have unresolved concerns, you have the right to complain to a data protection authority where you live, work or where you believe a breach may have occurred.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Last updated: 13 January 2020