Christos Vasilakis is Chair of Management Science with School of Management and Director of the Bath Centre for Healthcare Innovation and Improvement (CHI), both at the University of Bath. He is currently also a Visiting Scholar at the Department of Management Science & Engineering, Stanford University. Christos conducts analytically rigorous but highly applied research that generates both academic and practical impact. Working in close collaboration with clinicians and healthcare professionals, he develops and applies rigorous methods to help better plan and deliver care services. He is also interested in the evaluation of the likely impact of healthcare interventions and policy initiatives using mathematical modelling and computer simulation. At Bath he has set up CHI to help focus the School’s applied research with partners from the local and regional health and care economy. He also co-created and is Lead Educator of the very successful Massive Open Online Course (MOOC) in Quality Improvement in Healthcare, offered through the Future Learn platform.