Main Responsibilities

  • Mapping out training plans and schedules, supporting design and development of training programmes in full range of face to face and digital formats
  • Marketing available training opportunities and providing necessary information to participants
  • Project managing the development of eLearning courses by coordinating subject matter experts (both internal & external) and technical expertise
  • Responsible for the overall system administration of the virtual learning environment (VLE). Including undertake and coordinate the overall system administration of the VLE. This may include setting permissions, configurations, producing reports, uploading eLearning materials, monitoring usage, etc.
  • Management of course bookings and diary allocations including accurate handling of booking confirmations and delegate joining instructions
  • Arranging the setup of online training course sessions
  • Professional handling of delegate arrivals including greeting & registration
  • Organising travel and accommodation for trainers across the UK
  • Handling of delegate feedback and certificates
  • Contributing to the collection and analysis of training feedback/statistics with other colleagues
  • Purchase order control for all supplier transactions
  • Maintaining the company training database system and assist with the updating of the course diary and schedule
  • To provide administration and project management support for training meetings including summer school and fellows incubator.


Knowledge, Skills, and Experience:

  • Proven experience of administration/coordination within an L&D/training function
  • Experience leading the planning, scheduling and smooth running of learning events in a virtual environment as well as face to face
  • Experience administrating an LMS system, using it to its capacity
  • Analysis and reporting skills
  • A strong sense of customer service
  • Communication, relationship building and stakeholder management skills
  • Organised and able to work in a fast-paced environment
  • Ability to work effectively in a team and independently
  • High attention to detail and high standards for own work
  • Proactive, enthusiastic and collaborative approach
  • Comfortable working in an environment that moves at pace with change

The following is desired but not essential:

  • Experience as an eLearning instructional or educational designer
  • Experience using eLearning authoring tools
  • Experience assisting others to use software and technology tools within a Learning Management System environment
  • Design and simple video production skills would be advantageous

More information